K11 MUSEA Located on the Victoria Dockside harbourfront of Tsim Sha Tsui, K11 MUSEA is Hong Kong’s pioneering cultural-retail landmark. Inspired by ‘A Muse by the Sea’, K11 MUSEA is designed to enrich the new consumer’s daily life through the power of creativity, culture and innovation.
1. Applicable Activity
By participating in the activity organized by K11 Loyalty Program Limited (“KLUB 11”) as set out in clause 2 below (the “Activity”), a participant is deemed to have read, understood and agreed to the terms and conditions applicable to the Activity (“Terms and Conditions”).
2. Details of Activity
2.1 Offer# 1 – For all M Card Member
During the Promotion Period, participants who hold an Eligible M Card or an Eligible Bangkok Bank M Visa Card, as well as bound their respective KLUB 11 Hong Kong Membership with their corresponding K Dollar Program Hong Kong Program account adhere to the Terms and Conditions set forth, may redeem passes, e-vouchers and gifts worth over HK$2,800. (Please refer to here (website to be pasted), subject to the relevant terms and conditions of such selected K11 MUSEA merchants)
Below is the how to get the privileges from K11 MUSEA
1. M Card members must prepare their M Card or M Card Application.
2. Click to receive the privilege through the M Card Application to confirm the privilege.
3. Travel to K11 Musea and go to the K11 Koncierge Services point on Level G of K11 Musea in Hong Kong.
4. M Card members must show their M Card or M Card Application along with the successfully registered E-Coupon to the CS point.
5. M Card members must download the K11 Application and register as a member.
6. The CS will then add a voucher worth HK$2,800 (Hong Kong dollars) to the M Card member's K11 Application, or the M Card member can scan the QR Code to collect the voucher from the K11 CS themselves.
2.2 Offer# 2 – For all Bangkok M VISA Card Member
During the Promotion Period, participants who hold an Eligible Bangkok Bank M Visa Card, adhere to the Terms and Conditions set forth, may enjoy a 5% discount for selected products on K11expereince.com
Below is the method of purchase tickets on K11 Experience with VISA discount code
2.3 Offer#3 – For all Scarlet M Card Member
During the Promotion Period, Participants who hold an Eligible Scarlet M Card membership , will have one time access right to KLUB 11 Black Card Lounge ahere to the Terms and Conditions set forth, pre-booking in advance is required and on first-come-first served basis. Each cardholder check-in can enjoy maximum 2-hour stay with one complimentary coffee or tea for each guest; Canapes of the day by request and bill to be settle upon cardholders’ departure.
Booking
method for Black Card Lounge
1. 2-working days prior booking through e-mail to KLUB 11 Black Card Lounge (Bcm_bc@K11.com) with detailed information of Scarlet M Card Member (Scarlet Card Identification prove that this is authentic Scarlet members)
2. KLUB 11 Black Card Lounge team to confirm via e-mail the appointment details and proceed with bookings subject to availability
3. Confirmation e-mail to be shared with the Scarlet M Card Members directly
Booking E-mail Template
Subject: Scarlet
M Card – Booking for ULTIMA Client at Black Card Lounge
To:
Bcm_bc@K11.com;
Card Holder’s Name:
Booking Date:
Time Slot:
12:00/13:30/15:00/16:30/18:00
Name of Guest :
3. Redemption Restrictions applicable to Offer 1, Offer 2 and Offer 3
4. Special Terms and Conditions applicable to the Activity
Terms Used
4.2 Verification of Identity
Members shall present his or her Eligible M Card or Eligible Bangkok Bank M Visa Card for inspection at the time of redemption.
4.3 Limited Stock
The offers are offered on a first-come-first-served basis while stocks last.
4.4 No Exchange
The offers cannot be exchanged for cash or other gifts.
4.5 Alternate Products or Replacement of the Offers
KLUB 11 reserves the right to offer any alternative products and replacement without prior notice if the offers are not available or for any other reason. For the avoidance of doubt, the value and/or nature of the alternative products and replacement may not be on par with the offers.
4.6 Quality of Goods and Services
Goods and services to be redeemed by participants using the e-Voucher(s) in this Activity are not provided by KLUB 11. KLUB 11 is not liable for the quality of such goods and services and any replacement or refund thereof.
4.7 No Liability
KLUB 11 does not warrant that the products and services offered by individual merchants or redeemed by the participants in the Activity are of any merchantable quality or fit for any purpose, and disclaims all liability in relation to such products and services. Any participant in the Activity shall waive all his/her rights and interests, if any, of any natures to pursue against KLUB 11.
4.8 Termination of the Activity
KLUB 11 has the right to suspend, terminate or cancel the Activity at any time without any prior notice.
5. General Terms and Conditions applicable to the Activity
5.1 Amendment
KLUB 11 has the right to amend these terms and conditions at any time without any prior notice.
5.2 Interpretation
KLUB 11 has the right to interpret these terms and conditions. In case of disputes, the decision of KLUB 11 will be final and binding on all parties concerned.
5.3 English Version Prevails
The Chinese version of these terms and conditions are for reference only. In case of discrepancies between the provisions of the English version and the Chinese version, the English version will prevail.
5.4 Governing Laws
These Terms and Conditions shall be governed by the laws of Hong Kong Special Administrative Region.
