Exclusive Privilege for Scarlet M Card, Platinum M Card, and Platinum VIP The Mall members are eligible for an upgrade to Harrods Rewards with a complimentary dining experience in Harrods, United Kingdom
Participating Store: Harrods, United Kingdom
Members must register for the Harrods Rewards program to be eligible for any of the privileges.
Campaign Period: 1 June 2025 – 31 December 2026
Exclusive Privilege for Scarlet M Card members
- Eligible for an upgrade to Harrods Rewards Black Tier
- Dining Privilege at The Georgian (4th Floor): Scarlet M Card will receive a dining experience voucher (worth up to £150) and must choose between: Champagne Afternoon Tea for Two or Fine Dining Experience with Champagne for Two at The Georgian on the Fourth Floor of the Harrods Knightsbridge store.
- The Penthouse Access: Scarlet M Card will receive one-time access to The Penthouse with Harrods Private Shopping
Exclusive Privilege for Platinum M Card members
- Eligible for an upgrade to Harrods Rewards Gold Tier
- Dining Experience at The Grill on Fifth (5th Floor): Platinum M Card and Platinum VIP The Mall members will receive a complimentary dining experience for two, including cocktails (worth up to £100) at The Grill on Fifth on the Fifth Floor of the Harrods Knightsbridge store.
- Personal Shopping Experience: One-time in-store Personal Shopping session (up to 3 hours) is available for up to 3 guests.
Terms & Conditions
- Dining Privilege at The Georgian (4th Floor): Scarlet M Card will receive a dining experience voucher (worth up to £150) and must choose between: Champagne Afternoon Tea for Two or Fine Dining Experience with Champagne for Two at The Georgian on the Fourth Floor of the Harrods Knightsbridge store.
- Customers can book the dining experience via two routes:
- One-time Penthouse Access or Personal Shopping Experience: Customer can request the dining voucher during their in-store appointment with their dedicated Harrods Shopper. Booking through this channel allows for the smoothest experience.
- Customer Service Desk: Customer can make bookings by visiting the Customer Service Desk instore on 3rd Floor and showing their Scarlet M card to the Customer Service staff.
- The Penthouse Access: Scarlet M Card will receive one-time access to The Penthouse with Harrods Private Shopping. Members must request at least 7 days in advance (excl. weekends and UK public holidays). The member will be allocated a dedicated Private Shopper who will reach out to the customer for more information.
- Customer can request Penthouse Access by reaching out to TMG Relationship team for you to verify the customer in advance via this link: https://forms.gle/fTvQLvdWPnAP9Jcz5
- Dining Experience at The Grill on Fifth (5th Floor): Platinum M Card and Platinum VIP The Mall members will receive a complimentary dining experience for two, including cocktails (worth up to £100) at The Grill on Fifth on the Fifth Floor of the Harrods Knightsbridge store.
- Customers can book the dining experience via two routes:
- One-time Personal Shopping Experience: Customer can request the dining voucher during their in-store appointment with their dedicated Harrods Shopper. Booking through this channel allows for the smoothest experience.
- Customer Service Desk: Customer can make bookings by visiting the Customer Service Desk instore on 3rd Floor and showing their Platinum M card to the Customer Service staff.
- Personal Shopping Experience: One-time in-store Personal Shopping session (up to 3 hours) is available for up to 3 guests. Advance request must be made at least 7 UK business days in advance (excluding weekends and UK public holidays)
- Customer can book the Personal Shopping Experience via this link: https://forms.gle/Rk5T4H6bCsELic4y5
- Vouchers are non-transferable and cannot be exchanged for cash or other services
- All conditions are as stated in the M Card Application and subject to Harrods’ terms and discretion
- Benefits cannot be redeemed or refunded for cash
- Harrods reserves the right to amend the terms and conditions without prior notice
How to Upgrade to Harrods Rewards Black Tier and Access Member Benefits
- Members must register for the Harrods Rewards Program via the official website (click the registration button below) Note: customer must check “Yes, contact me via email” to receive upgrade success status and customers must also verify their account after signing up (via a separate email) otherwise their account will be deleted after 7 days.
- After registration, members will receive a Harrods Green Tier and a digital Harrods Rewards card (showing a 16-digit Harrods Rewards number). Please take a screenshot of this screen for the upgrade process.
- Take a screenshot of your Scarlet M Card (via the M Card application or the physical card) alongside your 16-digit Harrods Rewards number.
- Once you have both screenshots, please fill out the upgrade request form at this link: https://forms.gle/tJfrqxdgi7kQozcA8 (click the upgrade button below to proceed).
- Members are required to submit the upgrade request at least 5 business days before their intended visit (excluding weekends and public holidays).
Terms & Conditions
- Vouchers are non-transferable and cannot be exchanged for cash or other services.
- All conditions are as stated in the M Card Application and subject to Harrods’ terms and discretion.
- Benefits cannot be redeemed or refunded for cash.
- Harrods reserves the right to amend the terms and conditions without prior notice
Redemption Process via M Card Mobile Application
To redeem this benefit, download the M Card App from the App Store or Google Play. Log in using your registered ID/passport number and mobile number or email address. Then, navigate to the M Coupon menu, select your desired coupon, and tap Redeem. Please present the redemption screen to restaurant staff at the time of use.
